Have you struggled to keep a conversation going recently?
Keeping a conversation going requires skills
in speaking and listening.
The common mistake
most people make is to think that the onus is on them to do all the talking.
Not so – in fact the key to keeping a conversation going is not talking but
listening.
So don’t worry so
much about what you’re going to say next; try paying more attention to what the
other person is saying and then feed off it. In other words listen and then respond
to what the other person is saying. Don't make the assumption that the onus is all on you.
Think about it ..... If you listen, you
shouldn’t have to worry anymore about coming up with something to talk about.
Just concentrate on what the other person's talking about and you’ve got a
ready made topic without even having to think about it.
Listening comes naturally to some people but not to others; it helps of course if you're interested in what the
other person is saying. Don’t assume
that you know what the other person is thinking or feeling. Instead, turn your
perceptions into questions. That way, you can make sure there’s no risk of
misunderstandings, you show you're interested in what the person
is saying and ... you keep the conversation going. So if you listen, you can
take your cues from the other person.
Here are a few
more tips on keeping a conversation going;
Ask thoughtful
questions rather than questions that require “Yes” or “No” answers. Everyone
loves to talk about themselves and their interests. Look for clues about the
person and comment on them. For example, if the person’s carrying a book, ask
what they’re reading.
If you know you’re
going to be meeting someone for the first time (particularly in work
situations), do some research so that you've got some background on the person. You
might not have to use it but it might well come in handy in terms of what
you’ve got in common. For example if you've discovered through linkedin say
that one of the person’s hobbies is skiing, then you might well be able
to’manufacture’ an opportunity to raise the subject ... then hopefully the
person will show an interest and the conversation starts to flow.
On the other hand
you might discover some useful work-related background information that comes
in handy during the conversation. So, if you’ve worked out that you and the person
have something in common, try to work those
things into the conversation.
Use your body language too -
Make eye contact
to show your interested. Good eye contact is the key to conveying
interest, concern, warmth and credibility. Bad eye contact does exactly the opposite and can be hard to retrieve.
Smiling also
helps. A simple smile is a powerful cue that transmits friendliness, warmth,
and approachability.
Use gestures such
as head nods to show the person you’re listening. and get your posture right; for
example, slouching might not send the right message.
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